Order & Delivery

Returns & Refunds

• What are your refund & returns policies?
• Why is there a delay in receiving my refund?

Payment

• I'm unable to find the PayPal payment option. Has this method been discontinued?
• Why can't I see the option to pay with Apple Pay? Have you discontinued this payment method?
• Is it possible to pay for my purchase without a card e.g. by direct debit or a bank transfer?

Shipping

• Can I have my order shipped internationally?
• Can I set preferences for my delivery?
• How do I track delivery of my order?