Our subscription portal is designed to support a range of devices including modern mobiles, tablets, laptops and computers. However, you may encounter issues if your device and browser software is not up to date. These issues can include:
- Non-functional links when clicked
- Unusual display or layout presentation
- Persistent loading indicators, leading to incomplete requests
If you run into these issues, we recommend checking to see if any updates are available for your browser.
The latest versions of the following browsers are compatible:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Regrettably, we are unable to provide support for Internet Explorer, as Microsoft itself ceased support for this browser in 2021. We recommend transitioning to a modern browser for an enhanced and secure browsing experience.
Alternatively, you may consider using a different device to resolve the issue.
If the problem persists or you require further assistance, please do not hesitate to contact our customer care team, who will be more than willing to help.