I've ordered with you before but can't sign-in, why?
Question
Are you receiving a message such as 'No account found with that email' when you try to login? (here)
Answer
If you've purchased with us using the same email in the past but you're receiving the above message, this indicates that you didn't set a password when you first ordered with us - so we couldn't complete set-up of your account access. No worries, simply register here with the same email address then open the email invite we send to you. Select the link in the activation email and your existing order history and subscriptions will become available to modify online.