Submit a request

If your purchase was online, but you didn't order directly through our website, please choose 'Consumer'

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please choose from the list

Please choose from the list

Please choose from the drop down menu

Please choose from the drop down menu

Please choose from the drop down menu

Please choose from the drop down menu

Please choose from the drop down menu

Please choose from the drop down menu if your query is about dry food

Please choose from the drop down menu if your query is about wet food

Please choose from the drop down menu if your query is about treats or supplements

Applies to trays, cans, sachets, packs, bags

Please select the best before date printed in black on the product packaging or casing

This is printed in black alongside the Best Before date. Bar code is not required.

Please type where you purchased your goods

Please provide us with your reference, beginning with '#'

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